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WhiteListing Instructions 

How To WhiteList CPS Insurance emails in your Spam Filter

While we applaud the anti-spam industry for removing the plethora of unwanted email from many of our mailboxes, from time to time, some legitimate emails are mistaken as unwanted. We'd like to help you make sure our mail gets to your Inbox instead of being misidentified as spam.

If you currently use an anti-spam program or service, we ask that you take just a minute or two to add our email information to your "safe" or permitted email sender list. This usually involves simply adding our sending address (From:) to your whitelist, safelist, or list of priviledged senders. This is commonly known as whitelisting.


AOL:

Go to keyword: Mail Controls. Select your screen name. Click Customize Mail Controls For This Screen Name.

Open your latest CPS Insurance e-mail. Click the Add Address button (on the right) to add to your "People I Know" list.

Alternately, you can send an email to help2@cpsinsurance and an email to support@cpsinsurance.com. This will automatically add us to your 'whitelist'.



CleanMyMailbox:

If CPS Insurance email is filtered, from the spambox, click on the white "W" icon on the left column of the mailing. When the pop-up window comes up, simply click the Add to WhiteList button.



Cloudmark SpamNet:

Select Cloudmark | Options... from the Cloudmark SpamNet toolbar in Outlook. Click Advanced. Go to the WhiteList tab. Click the Add button. Type: help2@cpsinsurance.com and support@cpsinsurance.com one at a timeClick OK. Click OK. Click Yes. Click OK.



Gmail:


First of all, if our messages have been delivered to your Spam folder, select the message(s) and click Not Spam. Second, click on Contacts then Add Contact, type whatever you'd like for Name, and add these email addresses: help2@cpsinsurance.com and support@cpsinsurance.com one at a time, then click Save.



Hotmail:

Click the Options link, on the main menu tabs, then Safe List. Type: help2@cpsinsurance.com and support@cpsinsurance.com one at a time in your Safe List. If you see a message that should not be in your Junk Mail folder, click 'This is not Junk Mail' to avoid having e-mail from the same source sent to the Junk Mail folder in the future.



Mailblocks:

Click the Addresses tab. Click New. Type: help2@cpsinsurance.com and support@cpsinsurance.com one at a time Make sure 'Accept Mail From This Address' is selected under Receiving Options. Uncheck 'Display in People Picker' under Other options. Click Submit. Click OK.



MailShield:

Click Friends from the toolbar. Click Add. Type: help2@cpsinsurance.com and support@cpsinsurance.com one at a time Click OK.



MailWasher:

Click Tools, then Blacklist & Friends. Click Add... on the right, the Friends list side. Make sure Plain email address is selected. Type: help2@cpsinsurance.com and support@cpsinsurance.com one at a time Click OK. Click OK.



McAfee Spamkiller:

Click Friends from the sidebar. Click Add. Type: help2@cpsinsurance.com and support@cpsinsurance.com one at a time Click OK.



oddpost:

Check your 'Probably Spam' folder. If you see that CPS Insurance email was incorrectly filtered out, select it, and click the 'Move to Inbox and Mark as Not Spam' button.



SpamAssassin:

Add the following entry to your user_prefs file, which is found in the .spamassassin subdirectory on your web/mail server:

whitelist_from help2@cpsinsurance.com
whitelist_from support@cpsinsurance.com

Save the user_prefs file or move the updated copy to your .spamassassin subdirectory. If you have no user_prefs file in this subdirectory, create one: http://spamassassin.taint.org/doc/Mail_SpamAssassin_Conf.html http://www.cleanmymailbox.com/sa



SpamButcher:

Click the Configure button. Go to the Known Senders tab. Click Add under 'Known Good Senders and Recipients'. Type: help2@cpsinsurance.com and support@cpsinsurance.com one at a time Click OK. Click OK.



Spameater Pro:

Click Filters from the sidebar. Click the Approved Senders tab. Click Add Filter. Type: help2@cpsinsurance.com and support@cpsinsurance.com one at a time under Address. Choose 'Full Email Address' under Address Type. Select Email Domain. Click OK.



Spam Inspector:

Select Spam Inspector, then 'Manage Friends List' from either the Spam Inspector toolbar or from the Outlook menu. Make sure Email is selected under 'Add a New Friend'. Type: help2@cpsinsurance.com and support@cpsinsurance.com one at a time Click the >> button. Click Close.



Spam Interceptor:

Follow the Trusted link under > Authentication Lists. Enter the email address: help2@cpsinsurance.com and support@cpsinsurance.com one at a time Click Add.



SpamPal:

Click on the SpamPal system tray icon with the right mouse button. Click 'Add to WhiteList' from the menu. Type: help2@cpsinsurance.com and support@cpsinsurance.com one at a time Click Add.



Spam Sleuth:

Select File, then Configure. Go to the Friends category. Make sure Active is checked. Type: help2@cpsinsurance.com and support@cpsinsurance.com one at a time on a line by itself in the entry field. Click OK.



Yahoo! Mail:

Open your Yahoo! mailbox. Click Mail Options. Click Filters. Click Add Filter. In the top row, labeled 'From header:' make sure Contains is selected in the pull-down menu. Click in the text box next to that pull-down menu, then enter the address: help2@cpsinsurance.com and support@cpsinsurance.com one at a time At the bottom, where it says "Move the Message To:" select Inbox from the pull-down menu. Click the Add Filter button again.

If CPS Insurance email has been filtered to your "bulk" folder, simply open the message and click on the "This is not Spam" link next to the "From" field.

 



18551 Von Karman Ave., Suite 150 / Irvine, CA 92612
Phone 949.863.0700 Fax 949.863.9318

The CPS Insurance Services web site is maintained exclusively for active producers contracted with carriers through CPS, and is intended for agent use only. All information is intended for use as a guide, or as reference, and is believed to be current as of the date of its posting. Any misrepresentation of the information contained in the CPS Insurance Services web site by its users is strictly prohibited.

The list of registered CPS web site users is reviewed for business-related activity on a regular basis. Only registered users will receive site support of any kind. Comments and suggestions are encouraged.

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